Angel Aligner Refund and Cancellation Policy

 

1. Course Cancellation by Angel Aligner

  • Angel Aligner reserves the right to cancel any course due to insufficient enrollment or unforeseen circumstances.
  • In the event of such cancellation, you will receive a full refund of the course fee or the option to enroll in another course of equal value.

 

2. Cancellation by Participant

  • Cancellation 30+ Days Before Course Start Date:

Participants may cancel their enrollment up to 30 days before the course start date for a full refund of the course fee.

  • Cancellation 14-29 Days Before Course Start Date:

Participants may cancel their enrollment 14-29 days before the course start date for a 50% refund of the course fee.

  • Cancellation Less Than 14 Days Before Course Start Date:

No refunds will be issued for cancellations made less than 14 days before the course start date. However, participants may transfer their enrollment to another course or another individual.

 

3. Refund Process

  • We only accept cancellations in writing. The request must be done by email at emea.education@angelaligner.com
  • Refunds will be processed within 14 business days of receiving the cancellation request.
  • Refunds will be issued using the original method of payment. If this is not possible, alternative arrangements will be discussed and confirmed with the participant.

 

4. Course Transfers

  • Participants may transfer their enrollment to another course or another individual without any additional charges if the request is made at least 7 days before the course start date.
  • All transfer requests must be submitted in writing to the course administration team.

 

5. Non-Refundable Fees

  • Any administrative fees, materials fees, or other non-course fees are non-refundable.
  • In the case of digital course materials already accessed or downloaded, those portions of the course fee will be non-refundable.

 

6. Contact Information

For all cancellation, refund, or transfer requests, please contact our support team at education.emea@angelaligner.com

 

7. Exceptions

Exceptions to the above policies may be made at the discretion of Angel Aligner in cases of emergency or other exceptional circumstances.