Clinical Advisor

About Angel Aligner

Angel Align Technology is a global provider of one of the most advanced clear aligner platforms that started in 2003. With over One Million Patients treated, the company was built on a foundation of biomechanical research, bench testing, material science and AI. We are focused on delivering unique clinical solutions to #orthodontists and their #patients. 

Position summary

The Clinical Advisor represents AA full digital portfolio suite. He/She has a deep knowledge around orthodontics and clear aligner treatments, including auxiliaries and biomechanics. The CA will be liaising with doctors to address specific clinical related questions, as well as supporting in the treatment design phase. He will be covering clinical training internally and externally, working also with company KOLs to review content and clinical messaging. He will be cooperating with different stakeholders within the EMEA structure, such as education, marketing, support and commercial teams.

Essential duties and responsibilities

• Partner with DSS (Digital Sales Specialist) and Implementation specialist to address clinical oriented questions/issues/situations.
• Deliver best in class training, education, onboarding and clinical support to customers according to the AA onboarding EMEA playbook.
• Accountable for meeting specific clinical related KPI in order to ensure the best in the industry clinical results for our doctors.
• Provides quick response and resolution to customers’ clinical and specific product related needs and delivers strong customer experience.
• Cooperate with the Marketing team to validate tools and campaigns from a clinical standpoint.
• Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers.
• Frequent travel including some nights/weekends for contact with existing and potential customers and trade shows.
• Be seen as the clinical reference point for AA within the EMEA region. Deliver internal training and support to the AA DSS as needed as it relates to this portfolio.
• Prepares periodic reports including weekly call reports, weekly expense reports, periodic general reports, and other reports as assigned.
• Other duties as assigned.

Preferred qualifications and competencies

• Mandatory Dental Degree (DDS) or Orthodontic Specialty Degree (DDS, Ortho).
• Previous experience within orthodontics is highly preferred. Specific experience with clear aligners is a big plus.
• Willingness to operate in an international environment.
• Fluent in English + native in one of the following: Italian, French, Spanish, German.
• Resident in one of the following countries: Italy, France, Germany, Spain, UK.
• Strong ability to influence others and build strong personal relationships with customers.

Personal trait profile:

• Strong communication skills & relationship skills
• Customer-oriented
• Self-sufficient
• Enthusiastic
• Team Player
• Strong presentation skills with the ability to do product demonstrations in front of a small group.
• Strong Time Management skills
• Willing and able to travel (have driving license)